Refund Policy

Returns
Please choose carefully as we do not offer refunds or exchanges for purchases where you have changed your mind.  

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@megagames.com.au and send your item to: Mega Games Trader, 478 High Street, Penrith NSW 2750, Australia.

Shipping
To return your product, you should mail your product to: Mega Games Trader, 478 High Street, Penrith NSW 2750, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.